Frequently Asked Questions (FAQ)

Last Updated: July 15, 2026

Below are answers to some of the questions we receive most often. If you need additional assistance, please feel free to contact our customer support team.

1. What products does Kennedy Wear offer?

Kennedy Wear specializes in women’s fashion jewelry and accessories, including necklaces, earrings, bracelets, rings, and other stylish pieces suitable for everyday wear and special occasions.

2. How do I place an order?

Simply select the products you wish to purchase, add them to your shopping cart, and proceed to checkout. Follow the instructions provided to complete your order securely.

3. Which payment methods do you accept?

We accept major credit and debit cards through secure payment providers. The payment options available to you will be displayed during checkout.

4. When will my order be processed?

Orders are generally processed within 1–3 business days after payment has been successfully verified.

Orders placed on weekends or public holidays will be processed on the next business day.

5. How long does delivery take?

Delivery times depend on your shipping destination.

• Domestic deliveries (where available): 3–7 business days

• International deliveries: 7–15 business days

Please note that delivery estimates may vary due to customs processing, local carriers, or other circumstances beyond our control.

6. How can I check the status of my order?

Once your order has been shipped, you will receive a shipping confirmation email. If tracking is available, the tracking number and tracking instructions will be included in that email.

7. Can I modify or cancel my order?

If your order has not yet entered the shipping process, please contact us as soon as possible. While we will make every reasonable effort to accommodate your request, changes or cancellations cannot be guaranteed once order processing has begun.

8. What should I do if my order arrives damaged or incorrect?

Please contact us within 7 days of receiving your package.

Include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging

Our team will review your request and work with you to find an appropriate solution.

9. Do you accept returns?

Yes. Eligible items may be returned in accordance with our Returns & Exchanges Policy.

Please review that policy before initiating a return to ensure your item qualifies.

10. How are refunds issued?

Once your returned item has been received and approved, refunds will be issued to the original payment method.

Depending on your financial institution, the refund may take 5–10 business days to appear in your account.

11. Is shopping on your website secure?

Yes. Kennedy Wear uses secure payment processing and appropriate security measures to help protect customer information during the checkout process.

12. Do you ship internationally?

Yes. Kennedy Wear serves customers in many countries and regions. Shipping availability depends on the destination and applicable shipping services.

13. How can I contact customer support?

If you have questions about your order, products, shipping, payments, or returns, please contact us using the information below.

Email
payment@kennedywear.net

Telephone
+44 7476473959

14. Why didn’t my payment go through?

A payment may be declined for several reasons, including incorrect payment details, insufficient funds, security verification by your card issuer, or temporary banking restrictions.

If your payment is unsuccessful, please verify your information or contact your card issuer for further assistance.

15. Where can I find your company information?

Kennedy Wear is operated by:

KENNEDY WEAR LTD

Registered Address

131 RIDYARD STREET
LITTLE HULTON
MANCHESTER
LANCASHIRE
UNITED KINGDOM
M38 9NB

Website

https://kennedywear.net

If your question is not answered above, our customer support team will be happy to assist you. We appreciate your visit to Kennedy Wear and thank you for choosing to shop with us.